Getting Started
Livy Features
Learn how to use Livy features to power your property management operations.
Create a Unified Inbox
Group and display tenant conversations across all channels. Filter by status, property, assignee, and more.
Setup Auto Reply
Automatically send an AI-drafted response when tenants contact you, across any channel.
Invite Team Members
Manage who has access to your Livy workspace. Invite property managers, agents, and support staff.
Setup Signatures
Append a personal or company signature to emails you send to tenants and landlords.
Setup Translation
Receive and respond to tenant messages in your preferred language with automatic translation.
Tags & Labels
Manage tags and use AI prompts to automatically classify tenant requests by type, urgency, and property.
Ticket Filtering
Filter and find tenant conversations quickly using inboxes, advanced filters, and bulk actions.
AI Agent Prompting
Configure Livy's AI behaviour with custom prompts, property-specific instructions, and simulation testing.
Integration Setup Guides
Troubleshooting
Fix common issues and get your setup working smoothly.